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Our Team

Steve Bucherati Headshot


Ardrene Carruthers Headshot


Delia Cochran Headshot


Jill Hendon Headshot


Terry Hildebrand Headshot


Pollie Massey Headshot


Suzanne Young Headshot



 Steve Bucherati 

Steve brings more than 30 years of leadership experience to his current role as President of The Bucherati Group, LLC, including more than a decade as the Global Chief Diversity Officer for The Coca-Cola Company, working across more than 200 countries. Steve possesses deep knowledge, strategic capability and practical application for all aspects of diversity, inclusion and workplace fairness, and his leadership in this space stretched across workplace, marketplace and community-based initiatives.  Importantly, during this time, Coca-Cola’s diversity programs were critical components of the company’s broader marketing agenda and were directly responsible for driving sustainable growth for its global brands and market penetration. 


In addition to this critical market-focused effort, Steve led work related to global women’s initiatives, multicultural initiatives, diversity education, diversity communications, employee Business Resource Groups, alternative dispute resolution processes, and Workplace Fairness initiatives.


During Steve’s tenure, Coca-Cola’s diversity, inclusion and workplace fairness programs were recognized by external organizations as best-in-class, winning numerous external awards and recognition, including the prestigious Catalyst Award in 2013 for its Global Women’s Initiative, which Coca-Cola implemented across all 200+ countries in which it operates. 


Steve previously held a number of other key Human Resources roles, including leading the HR function for the Coca-Cola’s Global Marketing organization, and, separately, leading both the Talent Acquisition and the Employee Relations functions. These experiences allow Steve to bring a strategic and integrated mindset and capability to his work for clients, as does his many years of experience at both the C-Suite and Board of Director level.  Steve’s leadership roles also required a strong knowledge of the inner workings of the organization and an ability to take strategy down to implementation and, importantly, specific and sustainable results.


In addition to his consulting practice work, Steve was an invitee to the Obama White House on multiple occasions to provide counsel on D&I issues, and is also a frequent speaker and presenter on diversity, inclusion, workplace fairness and other Human Resources topics. He currently serves on the Advisory Circle for TwoMentor and the Advisory Board for InclusionVentures.

 Ardrene Carruthers 

is a results-oriented Human Resources professional with a focus on Diversity and Inclusion. She has designed and led many strategic and innovative projects for several Fortune 500 companies. 

Most recently, Ardrene held the position of Sr. Consultant, Global Diversity and Workplace Fairness for The Coca-Cola Company. In that role Ardrene had a broad array of responsibilities for strategic consulting to the organization, while also leading the Company’s Business Resource
Group (BRG) program. Under Ardrene’s leadership, the BRGs morphed from their origins around social networking connections to critically important talent development and community volunteer teams integrated into the Company’s overall business. Importantly, Ardrene led the
BRG annual business planning process that supported the Company’s strategies in the marketplace, workplace and community. Ardrene’s deep commitment and work on this important initiative of the Company diversity platform has made a significant difference, to the organization and the development of thousands of members in the BRGs. She has been recognized particularly by those who have served in BRG leadership roles during her tenure as their "behind-the-scenes confidant and coach.


Ardrene had a proven track record of developing great ideas and most importantly, project managing those concepts into initiatives that yielded the desired results. Prior to her most recent assignment, Ardrene held numerous executive roles within the Supply Chain, Operations and
Sales within The Coca-Cola Company, Colgate-Palmolive and The Pillsbury Company. Prior to a career in corporate America, Ardrene had a career as an education as a business education teacher and a College Student Development Director.


Ardrene received a B.S. in Education from Texas Christian University and an M.B.A in Marketing from Mercer University. Ardrene is also a certified Professional in Human Resources (PHR), Equal Opportunity, ELI Civil Treatment and Cultural Orientations Approach.

Ardren Carruthers
 Delia Cochran 


Delia Cochran brings a passion and drive to her 30 years of experience, in the fast moving consumer goods industry and the healthcare industry.   Delia has a depth of knowledge and practical application in leadership development and coaching, instructional design, deployment, and facilitation, organization capability building and change management. 


In her role as a Global Capability Director with The Coca-Cola Company, Delia has played a critical role in building the Global Women in Leader programs.  Delia has been involved in developing the multi-tier women leadership development programs that addressed needs of women early in career through mid and/or senior leadership roles.  Delia has been a lead faculty member and coach since the program’s beginnings in 2009.  Delia was key in developing the capability of others to deliver the early career program around the globe.  The Global Women in Leadership program continues to be one of the company’s signature leadership experiences for high potential women professionals.


Based on Delia’s leadership in The Coca-Cola Company’s women initiatives, she was invited by the Robinson College of Business at Georgia State University to advise the Lead Professor in their formation of a Women Lead program.  Delia continues to be an integral part of this program by delivering a session on Vision and Values, serving as a mentor to students, business leader in networking, and on-going advisor to course enhancements and development of signature experiences.  Delia received special recognition by the Robinson College of Business based on her contributions and commitment to this initiative.


In addition to her contributions in women initiatives, Delia led the team that created the Donald R. Keough System Leadership Academy, a senior leadership development program for global leaders for The Coca-Cola Company and its Franchise Bottling Partners.  This program was a 6-7 week experiential learning program leveraging the global marketplace as the “classroom.”  The program, developed in partnership with Duke Corporate Education, provided a dynamic learning experience that not only confronted the realities of doing business in emerging, developing and developed markets, it also provided insights into each individual’s leadership legacy and contribution. 


Delia has extensive experience in working with diverse cultures through her role with The Coca-Cola Company and its Global Bottling Partners.  She has demonstrated strong communication and connection skills and creating impact within any market.


In addition to Delia’s experience in the fast moving consumer goods industry, Delia has worked in the healthcare industry as an Organization Capability Consultant and healthcare provider.

 Jill Hendon 


With 30 years of Fortune 500 experience in diversity and inclusion consulting, executive search, corporate talent management, and flexible staffing, Jill brings both strategic and operational perspectives to organizations focused on excelling in the sourcing, selection, and talent management arenas. She has consulted to design, build and transform talent acquisition and development programs across organizations of varying sizes, industries and functions. Jill specializes in analyzing client needs and building clients' capability to source, place, engage, and retain premiere diverse talent. 

As a Partner for The Bucherati Group, Jill consults with clients to advance diversity and inclusion, workplace fairness, and talent management practices. She specializes in sourcing, selection, engagement, business resource affinity groups, and all areas of the candidate/employee experience. Jill’s work is focused on assessing a client’s processes, programs, and practices, including employment branding, recruitment marketing, internal talent programs, sourcing, networking, candidate selection, onboarding, and engagement. Working within your existing organizational structure, Jill will partner with you to re-engineer, reignite, and/or customize talent acquisition and engagement programs that will drive sustainable business results.

Jill’s prior experience includes leadership roles in the contract staffing industry, where she consulted with clients from various industries to design and implement customized, flexible staffing programs and talent vendor management initiatives, inclusive of minority and women-owned supplier diversity programs. Jill also created and managed organization-wide development programs for associates and clients. 

Jill later moved into corporate and executive recruiting with The Coca-Cola Company, where she provided consulting and talent acquisition solutions across many of the 200 countries in which Coca-Cola operates. In addition, Jill excelled at training teams on all aspects of the hiring process.

Following her tenure at Coca-Cola, Jill moved into the executive search business, leading global and domestic search initiatives for the technical, professional services, and packaged goods industries for Korn/Ferry International.

 Terry Hildebrand 


Terry is dedicated to bringing integrated, custom solutions to clients that make both an immediate and sustainable impact. Terry brings 30 years of experience that combines leadership within global Fortune 500 companies, being a senior external consultant and teaching organization development at a leading Canadian university.


During her 18 years working for both Walgreens, Boots Alliance and The Coca-Cola Company, she held leadership roles in Strategic Planning and Human Resources, including global leadership for talent management and leadership development, organizational development, change management and learning. These roles within truly global organizations allowed Terry to build invaluable experience in going from creating strategies through to pragmatic implementation and change management across over 200 countries.


During Terry’s tenure as Global Head of Talent and Development, Coca-Cola’s talent management practices, leadership assessment and development were recognized by external organizations as best-in-class. Her partnership at Coca-Cola with Steve Bucherati led to the company winning the prestigious Catalyst Award in 2013 for its Global Women’s Initiative, which Coca-Cola implemented across all 200+ countries in which it operates. 


Terry built her expertise in organization development, strategic planning, culture and organization assessment, large-scale change, organizational learning, and building organization capability through her external consulting roles in Innovation Associates Inc. and Hildebrand & Hamill Inc. Her consulting work involved a wide variety of industries, business operating models and corporate cultures. Terry receiving her MBA and a PhD in Organization Development at the University of Western Ontario.

 Pollie Massey 


Pollie has twenty-three years of experience consulting, training, mentoring and facilitating. She managed large international, national, state and private sector projects and has extensive experience with leadership development, cultural competence, coaching, workplace diversity, workplace fairness and workforce development including over a decade with IBM Corporation as Director of Leadership Development for their US Business Markets division.


Pollie’s success at IBM led to her appointment as Education Director for the American Institute for Managing Diversity (AIMD), where she served clients across Aviation, Legal, Health Services, Pharmaceutical, Education, Government, Manufacturing, Food/Hospitality, Community-based Non-Profits, Retail, Technology and Energy industries. At AIMD she was responsible for consulting with clients to develop strategies for defining, enabling and fostering corporate cultures that value diversity of talent, ideas, values and backgrounds across their businesses. She led certifications for facilitators, worked closely with executives, talent leaders and across the portfolio and provided guidance for developing and sustaining positive change through Employee Resource Groups. Every leadership role has required her to grow a stronger knowledge of the culture of the organization and skilled assessments to take strategy and diffuse it to implementation -- most importantly, to accomplish specific, measurable and sustainable results.


In her consultancy, as Senior Diversity & Inclusion Strategist, Pollie serves via global women’s initiatives, multicultural talent development, unconscious bias education, cross cultural communications, Employee & Business Resource Groups; while leveraging her skills as a certified mediator using alternative dispute resolution processes to problem solve. As lead facilitator for client, The Coca-Cola Company, Pollie partnered with their Talent Manager to create and deliver an award winning Multicultural Leadership Development symposium. Participants from this experience and other Leadership conferences consistently give her rave reviews for engaging through powerful positive change. Corporations and organizations recognize her as a high impact Speaker and Master Facilitator. Pollie’s dynamic style and energy have made her a sought-after speaker and workshop leader invited to conferences across Africa, Canada, Pacific, Middle East, Europe and the Americas.

Pollie holds degrees from Cleveland State University, Case Western Reserve University and a certificate of coaching from Gestalt Institute. She is a member of Society for Human Resource Management (SHRM), National Speakers’ Association (NSA), The National Association of Professional Women and the Global Federation of Speakers. Certifications: HBDI, DiSC, Appreciative Inquiry, DDI, CoActive

 Suzanne Young 


Suzanne has an extensive background in international talent management, diversity and inclusion, and culture/organization assessment. She also has experience as an organization design consultant with broad industry and cross-culture expertise. She brings over 30 years of knowledge and capability in customized human resource solutions, complemented with change management proficiency allowing for sustainable implementation for companies to accelerate business performance in today’s rapidly changing marketplace. Currently, Suzanne is a member of The Bucherati Group.


Previously, Suzanne’s worked with The Coca-Cola Company for twelve years where she held multiple human resources positions including Group Director of Talent Management & Development for Europe, Asia and Latin America. In each of these strategic roles, Suzanne was responsible for developing the talent management, diversity and inclusion strategies, leading regional women’s leadership development initiatives and delivery of learning solutions. Additionally, Suzanne was a Human Resource Business Partner for Innovation, Research & Development, and organization design subject matter expert and led or collaborated on many complex business unit or functional design initiatives across the globe. Suzanne has the ability to develop and translate complex organizational strategies into practical approaches for the business to align and effectively implement.


Prior to her time at The Coca-Cola Company, Suzanne held multiple human resources roles at Levi Strauss & Company supporting end-to-end supply chain operations, retail sales, and labor relations for regional business units and business re-engineering initiatives with field operations and corporate functions. Suzanne was part of the faculty team for implementing the company leadership development, diversity and ethics corporate executive programs. She developed and implemented a national sales competency model for the U.S. Retail Sales division and led the people planning and transition start up phase for a new $50mm distribution center.


Suzanne was the Southeast Division Learning & Development Manager for MCI (now Verizon) Telecommunications, accountable for leadership and professional development curriculum and delivery. Prior to MCI, Suzanne held several organizational development roles supporting hospital leadership teams and executive development initiatives with American Medical International, a for-profit health care company.


Suzanne earned a Master degree in Human Resources Management from the University of Tennessee. Her thesis was an original national study assessing  “Job Burnout & Job Satisfaction of Certified Employee Assistance Practitioners (CEAP)”. Her thesis became the best practice textbook for writing a thesis for future HR graduate students.

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